Ease E-Comfort Returns Policy

At Ease E-Comfort, your satisfaction is our priority. If you need to return an item, please read our returns policy carefully.

1. Eligibility for Returns

•Items must be returned within 14 days of receipt.

•The product must be in its original, unopened, and unused packaging to qualify for a return.

2. Return Shipping

•Customers are responsible for all return shipping costs.

•We strongly recommend using a tracked postal service to ensure your item arrives safely.

3. Refund Process

•Once your return is received and inspected, we will process your refund within 7 working days.

•Refunds will be made to the original payment method.

4. Exclusions

•Returns cannot be accepted for items that have been opened, used, or damaged.

•Customised or personalised items are non-refundable unless they are faulty.

If you have any questions about our returns policy, please get in touch with our team for assistance.